At bet93, protecting the personal information of every player in Pakistan is a core commitment — not an afterthought. This Privacy Policy explains in plain language exactly what data we collect, why we collect it, how it is stored and secured, and what rights you hold over your information at every stage of your bet93 journey.
Before diving into the full legal text, here is a plain-English summary of the six most important ways bet93 handles and protects your personal data.
bet93 collects only the personal data that is strictly necessary to operate your account, verify your identity under KYC requirements, process PKR transactions, and comply with applicable anti-money-laundering obligations. We do not collect data for its own sake.
All data transmitted between your device and bet93's servers is protected using TLS 1.3 encryption. Stored personal data — including CNIC details, payment information, and account credentials — is encrypted at rest using AES-256, the same standard used by international financial institutions.
bet93 does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data is shared only with service providers who are contractually bound to process it solely on bet93's behalf and under our instructions.
bet93 will only send you promotional communications — including PSL odds alerts, bonus notifications, and new game launches — if you have explicitly opted in. You can withdraw marketing consent at any time from your Account Dashboard or by contacting our support team.
Every bet93 account holder has the right to request a complete copy of their personal data in a machine-readable format. You may also request corrections to inaccurate data or ask for deletion of data we no longer have a lawful basis to retain — all without charge.
bet93 retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law (for example, AML regulations typically require transaction records to be kept for a minimum of five years). After that period, data is securely deleted or anonymised.
Request a full copy of all personal data bet93 holds about you at any time, free of charge, with a response guaranteed within 30 days.
Ask us to correct any inaccurate or incomplete personal data held on your bet93 account — including name, address, or contact information.
Request deletion of your personal data where bet93 no longer has a lawful basis to retain it, subject to overriding legal obligations.
Ask us to pause processing of your data while a dispute regarding its accuracy or the lawfulness of our processing is under review.
Receive your personal data in a structured, commonly used, machine-readable format (JSON or CSV) for transfer to another service.
Object to processing of your data for direct marketing purposes at any time. Your objection will be actioned immediately with no opt-out delay.
bet93 ("we", "us", "the Platform") is committed to protecting the privacy and personal data of every individual who registers an account, visits the bet93 website at bet93.pro, or otherwise interacts with our services. This Privacy Policy sets out in full how we collect, use, store, share, and protect your personal information in connection with your use of the bet93 sportsbook, live casino, slot games, e-sports markets, and all ancillary services.
This Policy applies to all players based in Pakistan and to any other individuals whose personal data is processed by bet93. It should be read alongside the bet93 Terms and Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
By registering a bet93 account and completing your initial bet93 login, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should not create or continue to use a bet93 account. If you have questions at any point, our data privacy team is reachable at [email protected].
bet93 collects personal data through several channels: the registration form, KYC verification process, financial transactions, customer support interactions, and automated technical systems. The categories of data we collect are described below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration form, KYC documents |
| Contact Data | Email address, mobile number, residential address (Karachi, Lahore, Islamabad, etc.) | Registration form, account updates |
| Financial Data | JazzCash / EasyPaisa wallet IDs, HBL / UBL / Meezan bank account references, Visa/MC card BIN | Deposit and withdrawal transactions |
| Gaming Activity | Bet history, wager amounts in PKR, game session durations, win/loss records | Platform activity logs |
| Technical Data | IP address, device fingerprint, browser type, operating system, session timestamps | Automated systems, cookies |
| Communications Data | Live chat transcripts, support email content, feedback submissions | Customer support interactions |
| Marketing Preferences | Opt-in status for SMS/email promotions, notification preferences | Account Dashboard settings |
bet93 does not collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by responsible gaming obligations (for example, if you voluntarily disclose a gambling problem when requesting self-exclusion).
bet93 processes your personal data for specific, defined purposes. We do not use data for purposes beyond those listed below without first obtaining your consent or identifying a new lawful basis.
bet93 processes personal data only where a valid legal basis exists under applicable data protection law. The primary legal bases we rely upon are as follows:
Where bet93 relies on consent as the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal of consent does not affect your ability to continue using your bet93 account for non-marketing purposes.
bet93 does not sell or rent your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
All third-party service providers with whom bet93 shares personal data are contractually required to process that data only on bet93's documented instructions, maintain adequate security measures, and delete or return data upon termination of their engagement with bet93.
bet93 uses cookies and similar tracking technologies to operate the platform, remember your preferences, detect fraud, and — where you have consented — to serve you relevant promotional content. The table below summarises the categories of cookies used on the bet93 platform.
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session management, bet93 login authentication, security tokens | No — operationally essential |
| Functional | Remembering language preferences, odds format (fractional/decimal), display settings | No — enhances core function |
| Analytical | Aggregated usage statistics to improve platform performance and page load times | Yes — consent required |
| Marketing | Tracking opt-in promotional campaigns and measuring bonus offer engagement | Yes — consent required |
You can manage your cookie preferences at any time through the Cookie Settings panel accessible from the footer of the bet93 website. Withdrawing consent for analytical or marketing cookies will not affect your ability to place bets, access your account, or use any core bet93 features.
bet93 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes the following controls:
While bet93 takes every reasonable measure to protect your data, no online platform can guarantee absolute security. You play an important role by keeping your bet93 login credentials confidential, using a strong unique password, and enabling two-factor authentication on your account.
bet93 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The retention periods below reflect both our operational needs and our legal obligations under AML and gaming licence requirements.
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC Documents | 5 years after account closure | AML legal obligation |
| Financial Transaction Records | 5 years after each transaction | AML / gaming licence requirement |
| Betting & Gaming Activity Logs | 3 years after account closure | Dispute resolution / legitimate interest |
| Customer Support Communications | 2 years after resolution of query | Dispute resolution / legitimate interest |
| Marketing Preferences & Consent Records | Duration of account + 1 year | Consent audit trail |
| Technical / Session Logs | 12 months on a rolling basis | Security & fraud prevention |
| Self-Exclusion Records | Permanently retained | Responsible gaming obligation |
Upon expiry of the applicable retention period, personal data is either securely deleted using industry-standard methods or irreversibly anonym ised so that it can no longer be linked back to you as an individual.
As an internationally licensed gaming platform, bet93 may transfer your personal data to service providers and infrastructure partners located outside Pakistan. Where such transfers occur, bet93 ensures that adequate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.
Safeguards we rely upon for international transfers include contractual clauses that impose data protection obligations on the receiving party, transfers only to jurisdictions that maintain internationally recognised data protection frameworks, and encryption of data in transit and at rest regardless of where it is processed.
If you would like further information about the specific safeguards applied to your personal data during any international transfer, you may contact our data privacy team at [email protected].
bet93 is strictly an adults-only platform. We do not knowingly collect, process, or retain personal data from any individual who is under 21 years of age. Age verification is a mandatory step of the bet93 registration process and is enforced through our KYC procedure.
If bet93 discovers or has reason to believe that personal data belonging to an individual under the age of 21 has been collected — whether through a misrepresentation during registration or any other means — we will immediately suspend the associated account, void any outstanding bets, and permanently delete all personal data associated with that account without retention.
21+ Only. If you are aware of a minor who has registered or is attempting to register a bet93 account, please report this immediately to [email protected]. We take underage gambling extremely seriously and will take immediate action on every credible report.
bet93 is committed to honouring your data protection rights in a timely and transparent manner. To exercise any of the rights described in this Privacy Policy — including access, rectification, erasure, restriction, portability, or objection — please submit a written request to our data privacy team.
All requests should be sent to [email protected] with the subject line "Privacy Rights Request", along with sufficient information to verify your identity (such as your registered email address and account username). We will acknowledge your request within 5 business days and provide a full response within 30 calendar days of receipt.
There is no fee for submitting a privacy rights request. If a request is manifestly unfounded or excessive — for example, due to its repetitive character — bet93 reserves the right to charge a reasonable administrative fee or refuse to act, in which case we will explain our reasons in writing.
Data privacy requests can be directed to: [email protected] — please include your full name, registered account email, and a clear description of your request. Our team aims to respond to all privacy enquiries within 5 working days.
bet93 may update this Privacy Policy from time to time to reflect changes in applicable law, our business operations, or the services we offer. When we make material changes to this Policy, we will notify registered account holders by email to the address on file and display a prominent notice on the bet93 platform for a minimum of 30 days before the updated Policy takes effect.
The "Effective Date" shown at the top of this Privacy Policy indicates when the current version came into force. We encourage you to review this Policy periodically. Continued use of the bet93 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.
Previous versions of this Privacy Policy are archived and available on request by contacting our data privacy team. We maintain a full version history so that you can review exactly what changed between any two versions.
If you have any questions, concerns, or complaints about the way bet93 handles your personal data, or if you wish to exercise any of your privacy rights, please contact our data privacy team using the details below. We take every privacy enquiry seriously and are committed to resolving issues fairly and promptly.
bet93 is operated under an internationally recognised online gaming licence. Our data privacy practices are audited as part of our licensing compliance programme. We do not operate under Pakistani domestic jurisdiction but apply equivalent or higher data protection standards to all personal data belonging to Pakistani players.
Now that you know exactly how bet93 protects your privacy, take the next step. Register your account today, explore PSL cricket odds, Fortune Rabbit slots, and a full live casino — all in PKR, all in one place. Players must be 21 or older.
21+ only | Play responsibly | Terms apply